FAQ

How long does shipping take?

Orders are processed in 1 to 3 business days. Delivery to the US usually takes 7 to 15 business days. You will receive a tracking link by email as soon as your order ships.

Is shipping really free?

Yes. Every order ships free within the United States, no minimum.

When will I see results?

Hydrating products like Collagen Bounce and Rosy Lip Glow feel and look good from the first use. Retinol products work gradually: most routines are built around 4 to 12 weeks of consistent use. That's why our 2 and 3-packs are the best value.

Can I use retinol if I have sensitive skin?

Start slowly: use retinol every other night and pair it with Calm Skin to keep skin comfortable. Always wear sunscreen during the day and patch test before first use. If you are pregnant or breastfeeding, talk to your doctor before using retinol.

Are your products tested on animals?

Our products are cosmetics produced by our partner manufacturers. If you have a specific ingredient or sourcing question, contact us and we'll be happy to help.

What is the 30-Day Glow Guarantee?

If you don't love your purchase, contact us within 30 days of delivery and we'll make it right with a refund. See our Refund Policy for details.

Can I change or cancel my order?

Contact us as soon as possible. If your order has not shipped yet, we can update or cancel it.

How do I contact you?

Use our Contact page and we'll reply within 24 to 48 hours, Monday to Friday.